Refund policy

Digital products (PDF downloads)
Because PDF files can be downloaded instantly, all digital sales are final and we cannot offer refunds. If your file doesn't open, a link has expired, or you received the wrong book, email us at [hello@baysdoodle.com] within 7 days and we'll fix it right away.

Printed copies
If your printed book arrives damaged, misprinted or incomplete, email us within 7 days of delivery with your order number and a photo. We'll send a free replacement or give a full refund. We don't accept returns for change of mind on printed books.

Refunds are made to your original payment method within 5–7 working days.